Thank you for your interest in joining the Resident Services Team at Southwark Council.

It is an incredibly exciting and challenging time to be joining us. Southwark’s regeneration programme is one of the most ambitious in England with a commitment to build 11,000 new Council Homes by 2043. The challenge is to ensure our reputation for strong and stable governance remains at the heart of everything we do, as we deliver this ambitious programme for our communities. If you are passionate about fairness, transparency and accountability, adept at delivering change and want to progress your career, then this role will offer just that.

We are living through a time of unprecedented challenges here in Southwark as we support our community through the coronavirus crisis and the impacts it has had on our housing solutions service. We have unprecedented demand for housing solution.

We have refreshed our Borough Plan in response to the pandemic and included a commitment to always work to make Southwark more equal and just and to stand against all forms of discrimination and racism. Housing solutions is at the forefront of ensuring we deliver excellent customer service and will support the Council in delivery of these commitments and our ambitions.

So, there couldn’t be a more important time to be joining us as we take our residents, our businesses and community on a new journey and shape the future of Southwark – a dynamic and vibrant central London borough.

Our values inform how we will do this and will guide our decisions and determine how we deliver on the commitments that we have made. 

Our values

Everything that we do as a council is to achieve our vision of a fairer future for all in Southwark. Our residents are at the heart of everything we do and they have helped us form the values that underpin the work of the council. Our values will continue to inform all the work we do across the council and what you can expect from us.

Our values are:

  • treating residents as if they were a valued member of our own family
  • being open, honest and accountable
  • spending money as if it were from our own pocket
  • working for everyone to realise their own potential
  • making Southwark a place to be proud of
  • always work to make Southwark more equal and just
  • stand against all forms of discrimination and racism

Why Southwark?

We are looking for people who have a strong track record of working in a dynamic housing solutions team. Candidates will have local government experience and be able to show how they have achieved delivering excellent and innovative solutions through working to ensure there is an efficient and effective operations and management environment in place.

An effective people manager you should be well versed in leading change in a complex service. This is a challenging role and you will need to be a resilient leader with strong communication skills not afraid to make those difficult decisions that will ultimately lead to performance improvement and improved housing options for our customers. 

If you relish the opportunity to make a real lived difference and be the professional lead for Housing solutions within Southwark, we welcome the opportunity for you to apply for this role.

We hope you will continue to read on, find out more and be inspired.

With best wishes,

Cheryl Russell
Director of Resident Services